Responsible Gaming Policy

Access to our services is strictly reserved for adults. We implement rigorous identity verification procedures and require the submission of valid documents to attest age. Allowing access to minors or providing false personal information constitutes a serious breach of our agreement.

We invite our users to adopt responsible behavior by following these guidelines:

• Consider gambling exclusively as a way to have fun, not as a source of income.
• Bet only sums you can afford to lose without compromising your financial balance.
• Set precise spending and time limits before starting the session.
• Do not play if you feel tired, stressed, or under the influence of substances that alter clarity.

Your account has options to maintain full control over activity:

• Deposit and loss limits: You can set daily, weekly, or monthly limits.
• Time limits: The system monitors the time spent, alerting you when set thresholds are exceeded.
• Self-exclusion: You can request suspension of access to your account for defined or indefinite periods (minimum 6 months).
• Permanent closure: Full support to stably end the relationship with the platform.

We encourage you to take periodic self-assessment tests. Signs such as the need to recover losses, hiding your gaming habits from family, difficulty stopping, or reducing time spent on other aspects of life indicate the need to stop immediately and seek help.

If gambling becomes a source of concern, we strongly advise you to consult the professional support services active in Italy. There are competent organizations ready to provide confidential and free support to address gambling-related issues.

If you use a device shared with family or minors, remember to disable automatic password saving and use parental filtering software to prevent unintentional access to the site.

Our staff is trained to promptly identify technical support requests related to the activation of game blocks and to guide you in the correct use of self-protection tools, always respecting your privacy.